Frequently Asked Questions
What are your offerings?
Tang’s Frames offers thoughtfully curated artwork and creative products. Items may include framed pieces, unframed prints, cards, magnets, and other art-based goods. Each product is prepared with care and presented for decorative enjoyment.
Product details, materials, and presentation are described on each individual product page.
What is an art card?
An art card may begin as a postcard, greeting card, or other printed paper item. Tang’s Frames highlights its visual character through thoughtful presentation, allowing it to be enjoyed as decorative art rather than as paper goods.
How many of each piece are available?
Unless otherwise mentioned, most items are prepared individually and available as a single piece at the time of listing. If a similar item becomes available in the future, it will be listed separately.
What does “limited edition” mean?
When an item is listed as a limited edition, only the stated number of pieces will be produced and offered for sale. Once an edition is sold out, it will not be reprinted in that format or size.
What does “Out of Stock” mean?
Out of Stock means the last available item has been sold. Many Tang’s Frames listings are one-of-a-kind or part of a very small batch. In some cases, a similar piece may appear in the future, but availability and timing cannot be guaranteed.
Who prepares the artwork?
Tang’s Frames curates a mix of vintage, pre-existing printed materials and newly developed artworks, some created with the assistance of contemporary digital tools. Each piece is thoughtfully selected and prepared for presentation through careful framing in our studio — with a little help from Tang Jr. 🐾
What sizes are the art and frames?
Art and frame sizes are listed in each individual product description. Please refer to the product page for exact dimensions and details.
How long does shipping take?
Orders typically ship within 3–5 business days. You’ll receive a confirmation email once your order is on its way.
How much is shipping?
Shipping costs are listed on our Shipping Policy page. Rates may vary depending on the type of product and order total.
Do you ship internationally?
At this time, Tang’s Frames ships within the United States only.
Can I return or exchange an item?
Please see our Return Policy page for full details.
Will your web address appear on my art?
No. Our website may appear only on images shown online or as a watermark, not on the artwork or products themselves. This helps people who discover our images online know how to reach us.
A small Tang’s Frames sticker may be placed on the back of a product, but nothing appears on the front or on the artwork itself.
I’m having trouble entering my email at checkout — what should I do?
Checkout forms can be sensitive to extra spaces or small typos. Try re-entering your email, address, or payment details carefully and make sure there are no spaces before or after them. If the problem continues, please contact us and we’ll be happy to help.
Are your items one-of-a-kind?
Many Tang’s Frames items are prepared individually and offered as one-of-a-kind pieces. In some cases, similar items may appear in the future, but each listing is sold individually.
Why can’t I order more than one of this item?
Most of the items we offer are available in limited quantities, often as single pieces. If only one is available, the checkout system will automatically limit the order to one.
Updates
This page and policy may be updated at any time and without notice.
How can I contact you?
You can reply directly to your order confirmation email or contact us.